GoToMeeting® System Status
All Systems Operational

About This Site

For information regarding Citrix Heartbleed vulnerability, please visit support.gotomeeting.com and follow the Recommended link for "SSL Security Update: Heartbleed bug".

GoToMeeting ® Operational
GoToWebinar ® Operational
GoToTraining® Operational
OpenVoice® Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
Nov 27, 2014

No incidents reported today.

Nov 26, 2014

No incidents reported.

Nov 25, 2014

No incidents reported.

Nov 24, 2014
Resolved - At this time service has been fully restored. We apologize for any frustration experienced and thank you for your patience.
Nov 24, 00:47 UTC
Monitoring - At this time we have restored service for those products that were affected. We will continue to monitor the situation for stability.
Nov 23, 21:34 UTC
Identified - We have identified the cause of this issue and taken steps to reroute traffic while we continue to work on this issue.
Nov 23, 21:27 UTC
Investigating - Some GoToMeeting, GoToWebinar and GoToTraining customers may be experiencing difficulties when trying to connect to audio bridges for new sessions. We are working to restore service as soon as possible. We sincerely apologize for any inconvenience this event has caused you or your customers.
Nov 23, 20:33 UTC
Nov 22, 2014

No incidents reported.

Nov 21, 2014

No incidents reported.

Nov 20, 2014

No incidents reported.

Nov 19, 2014
Resolved - GoToTraining is 100% operational. We sincerely apologize for any frustration or inconvenience caused to you and your customers.
Nov 19, 19:39 UTC
Identified - We have identified an issue that will prevent customers using the Chrome or Linux Operating Systems from joining GoToTraining sessions. We are working to correct this issue and restore service as soon as possible. We apologize for any inconvenience experienced.
Nov 19, 18:29 UTC
Nov 18, 2014

No incidents reported.

Nov 17, 2014

No incidents reported.

Nov 16, 2014

No incidents reported.

Nov 15, 2014

No incidents reported.

Nov 14, 2014
Resolved - At this time service has been fully restored. We apologize for any frustration experienced and thank you for your patience.
Nov 14, 20:19 UTC
Investigating - We are currently investigating issues with our OpenVoice bridges that are affecting several customers. Those experiencing difficulties are able to connect to our phone numbers, but are unable to start their conferences after entering their Conference ID. Current reports state that they hear a series of beeps and then the calls are dropped.

This is top priority and we are working towards a resolution as quickly as possible.
Nov 14, 16:38 UTC
Resolved - At this time service has been fully restored. We apologize for any frustration or inconvenience caused to you or your customers.
Nov 14, 16:41 UTC
Identified - We have identified the cause of this issue and taken steps to reroute traffic while we continue to work on this issue.
Nov 14, 16:14 UTC
Investigating - Some GoToMeeting and GoToWebinar customers may be experiencing dead air while calling into their conference numbers. We are working to restore service as soon as possible.

We sincerely apologize for any inconvenience this event has caused you or your customers.
Nov 14, 15:32 UTC
Nov 13, 2014

No incidents reported.

Nov 12, 2014

No incidents reported.

Nov 11, 2014

No incidents reported.

Nov 10, 2014

No incidents reported.

Nov 9, 2014

No incidents reported.

Nov 8, 2014

No incidents reported.

Nov 7, 2014

No incidents reported.

Nov 6, 2014
On November 5th, 2014, OpenVoice Customers may have intermittently experienced a fast dial tone or dead air after entering their conference ID. This issue was resolved shortly after a problem was identified in one of our data centers.

We are 100% Operational at this time and sincerely apologize for any inconvenience this event may have caused.
Nov 6, 19:34 UTC
Resolved - This incident has been resolved.
Nov 6, 09:10 UTC
Monitoring - We had no further reports of issues. We had a temporary service disruption that affected some users of our GotoMeeting service. We sincerely apologize for the disruption in service to you and your customers.
Nov 5, 07:41 UTC
Update - We had no further reports of issues. But the issue is still under investigation.
Nov 4, 12:41 UTC
Investigating - Some customers may experience audio issue when using new German dial-in number +49-69-xxxxx. We sincerely apologize for the disruption in service to you and your customers. This is top priority and we are working towards a resolution as quickly as possible.
Nov 4, 09:30 UTC
Nov 3, 2014

No incidents reported.

Nov 2, 2014

No incidents reported.

Nov 1, 2014

No incidents reported.

Oct 31, 2014

No incidents reported.

Oct 30, 2014
Resolved - At this time we are satisfied that service was fully restored at 1:50 PM PDT. We sincerely apologize for any frustration or inconvenience caused to you and your customers.
Oct 30, 23:17 UTC
Monitoring - At this time we have restored service for those products that were affected. We will continue to monitor the situation for stability.
Oct 30, 21:04 UTC
Investigating - We are currently investigating an issue www.gotomeeting.com, customer maybe unable to access the webpage and unable to start, join, or attend meetings. We are working to restore service as soon as possible, and apologize for the inconvenience resulting for you and your customers.
Oct 30, 20:34 UTC
Oct 29, 2014

No incidents reported.

Oct 28, 2014

No incidents reported.