GoToMeeting® System Status
All Systems Operational

About This Site

For information regarding Citrix Heartbleed vulnerability, please visit support.gotomeeting.com and follow the Recommended link for "SSL Security Update: Heartbleed bug".

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Past Incidents
Sep 2, 2014

No incidents reported today.

Sep 1, 2014
Resolved - The issue has been fixed. Our Service is 100% restored and operational. We keep monitor closly the affected service.

We apologize for the inconvenience this may cause to you and your customers
Sep 1, 11:08 UTC
Monitoring - The issue has been fixed. Our Service is 100% restored and operational. We keep monitor closly the affected service.

We apologize for the inconvenience this may cause to you and your customers
Sep 1, 10:55 UTC
Identified - The issue has been identified. We're currently working on restoring the service.

We apologize for the inconvenience this may cause to you and your customers
Sep 1, 10:48 UTC
Investigating - Some customers may experience issue to log into their account.

We apologize for the inconvenience this may cause to you and your customers
Sep 1, 10:30 UTC
Aug 31, 2014
Resolved - This issue has now been resolved and all services are 100% operational at this time. All impromptu Webinar Now sessions should launch as expected. We apologize for any inconvenience this may have caused.
Aug 31, 21:41 UTC
Identified - We are investigating an issue with starting impromptu Webinar Now sessions for some customers. When attempting to launch an impromptu session an error pop up occurs indicating an Unexpected Error has occurred. Scheduled webinars are unaffected and able to be launched normally.
Aug 31, 21:18 UTC
Aug 30, 2014

No incidents reported.

Aug 29, 2014

No incidents reported.

Aug 28, 2014
Resolved - At this time service has been fully restored. We apologize for the frustration and inconvenience caused.
Aug 28, 16:02 UTC
Investigating - We are investigating an issue that may be affecting some customers currently, affected customers will see an error stating "Service Unavailable" when they try to login to their accounts on www.gotomeeting.com. We apologize for the frustration this is causing and will continue to update you and this issue develops.

Please note: GoToMeetings can be scheduled, started and joined directly via the GoToMeeting software, without needing to access the website.
Aug 28, 15:07 UTC
Aug 27, 2014
Resolved - We are 100% operational again at this time. We sincerely apologize for any inconvenience caused by this issue to you and your customers.
Aug 27, 11:26 UTC
Identified - We have Identified a potential root cause and are working to restore service.
Aug 27, 10:18 UTC
Investigating - Some Customers currently may experience problems with our GoToMeeting Service (accessing and changing the meeting schedules ). We sincerely apologize for the disruption in service to you and your customers. This is top priority and we are working towards a resolution as quickly as possible.
Aug 27, 09:53 UTC
Aug 26, 2014

No incidents reported.

Aug 25, 2014

No incidents reported.

Aug 24, 2014

No incidents reported.

Aug 23, 2014
Some customers may have been unable to launch or join sessions from approximately 1:00pm to 8:15pm UTC on Saturday 8/23/14. This issue has been resolved and we are 100% operational. Our engineering and operations teams are investigating root cause at this time, and we will communicate the result of that investigation as soon as it is available. We sincerely apologize for the inconvenience this event has caused you or your customers.
Aug 23, 20:47 UTC
Completed - The scheduled maintenance has been completed.
Aug 23, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 03:00 UTC
Scheduled - From 3:00am UTC -11:00am UTC on Saturday August 23, 2014, we will be conducting extended maintenance to the GoToMeeting, GoToWebinar, and GoToTraining data centers. Our goal is to enhance our ongoing efforts to provide consistent and uninterrupted service to our customers. While unlikely, this maintenance may cause increased connection time and/or an intermittent inability to join or launch sessions. We sincerely apologize for any inconvenience this may cause you or your customers
Aug 22, 21:14 UTC
Aug 22, 2014

No incidents reported.

Aug 21, 2014
Resolved - This issue is now resolved, we apologize for any frustration or inconvenience it may have caused.
Aug 21, 17:53 UTC
Investigating - We are currently investigating an issue that is affecting some customers. Affected customers may experience delays or be unable to launch new sessions.
Aug 21, 17:45 UTC
Aug 20, 2014

No incidents reported.

Aug 19, 2014

No incidents reported.