GoToMeeting® System Status
All Systems Operational

About This Site

For information regarding Citrix Heartbleed vulnerability, please visit support.gotomeeting.com and follow the Recommended link for "SSL Security Update: Heartbleed bug".

GoToMeeting ®
GoToWebinar ®
GoToTraining®
OpenVoice®
ShareFile®
Past Incidents
Jul 25, 2014

No incidents reported today.

Jul 24, 2014

No incidents reported.

Jul 23, 2014

No incidents reported.

Jul 22, 2014

No incidents reported.

Jul 21, 2014

No incidents reported.

Jul 20, 2014

No incidents reported.

Jul 19, 2014
Resolved - We identified the cause of this issue as a result of a communication service error. Services have been re-routed and service is again 100% operational. We would like to apologize for any frustration or inconvenience experienced due to this issue.
Jul 19, 01:49 UTC
Investigating - Some customers have reported an inability to start new GoToMeeting and GoToWebinar sessions. We sincerely apologize for the disruption in service. A high priority ticket has been filed to investigate, and we will provide any updates as we receive them.
Jul 19, 00:55 UTC
Jul 18, 2014

No incidents reported.

Jul 17, 2014

No incidents reported.

Jul 16, 2014
Resolved - This issue has been resolved.
Jul 16, 21:03 UTC
Investigating - We are currently investigating an issue that affecting some GoToWebinar customers. GoToWebinar Email being sent to some customers is being delayed, we are working to identify the cause and restore service. We apologize for any frustration or inconvenience this issue is causing.
Jul 16, 17:54 UTC
Jul 15, 2014
Resolved - This issue has been resolved and service is again 100% operational. We apologize for any inconvenience and frustration that was experienced.
Jul 15, 16:24 UTC
Monitoring - We have made changes to correct this issue and are now monitoring the situation to confirm it has been resolved.
Jul 15, 16:07 UTC
Identified - We have identified the cause of the issue and are working to fully restore service as soon as possible. Your patience is appreciated.
Jul 15, 15:52 UTC
Investigating - We are currently investigating an issue that may cause some GoToTraining customers to experience delays when joining. We apologize for any frustration this is causing.
Jul 15, 15:48 UTC
Jul 14, 2014

No incidents reported.

Jul 13, 2014

No incidents reported.

Jul 12, 2014

No incidents reported.

Jul 11, 2014
Resolved - This issue has now been resolved and service has been fully restored.
Jul 11, 18:13 UTC
Identified - We have identified an issue with one of our carriers that is resulting in some customers receiving a busy tone, when they dial or 866-951-1151 number. We are working with our carrier to resolve this issue and restore service to this number. We apologize for any frustration and inconvenience caused as a result of this issue.
Jul 11, 18:08 UTC