GoToMeeting® System Status
All Systems Operational
GoToMeeting ® Operational
GoToWebinar ® Operational
GoToTraining® Operational
OpenVoice® Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Scheduled Maintenance
Recording Hosting Maintenance Mar 5, 05:00-08:00 UTC
In order to provide our customers with the highest level of service, a maintenance has been scheduled for the video hosting service used for GoToWebinar and GoToTraining recordings. The expected down time is 3 hours. During this time transcoding of uploaded recordings will be delayed. We sincerely apologize for the inconvenience caused by this maintenance.
Posted on Mar 3, 00:46 UTC
Past Incidents
May 6, 2016

No incidents reported today.

May 5, 2016

No incidents reported.

May 4, 2016

No incidents reported.

May 3, 2016

No incidents reported.

May 2, 2016

No incidents reported.

May 1, 2016

No incidents reported.

Apr 30, 2016

No incidents reported.

Apr 29, 2016

No incidents reported.

Apr 28, 2016
Resolved - This issue has been fully resolved and GoToMeeting is 100% operational at this time.
Apr 28, 15:52 UTC
Monitoring - The issue has been identified and resolved. The website is back again and login should work without any issue.

We apologize for the inconvenience this may have caused top you and you customers
Apr 28, 12:56 UTC
Investigating - Currently some customers my not be able to login via the gotomeeting.com website. Start or join a session via the Desktop App is not affected.
We are working on a solution and apologize for the inconvenience this may cause to you and your customers
Apr 28, 12:40 UTC
Apr 27, 2016

No incidents reported.

Apr 26, 2016

No incidents reported.

Apr 25, 2016

No incidents reported.

Apr 24, 2016

No incidents reported.

Apr 23, 2016

No incidents reported.

Apr 22, 2016

No incidents reported.

Apr 21, 2016

No incidents reported.

Apr 20, 2016
Resolved - This issue has been resolved and www.gotomeeting.com is 100% operational at this time.
Apr 20, 15:04 UTC
Investigating - We have received reports that logging into http://www.gotomeeting.com may be taking longer than usual or the page may not load at all. As a temporary workaround, please use http://global.gotomeeting.com. Launching GoToMeeting through the end point software is not impacted.

We apologize for the inconvenience this may cause you and your customers. We are working to get this restored as quickly as possible.
Apr 20, 13:53 UTC
Apr 19, 2016
Resolved - This issue has been completely resolved and GoToWebinar is 100% operational at this time.
Apr 19, 18:27 UTC
Monitoring - Our operations team has identified the problem and taken action to resolve it. Service has been restored and the GoToWebinar platform is 100% operational at this time. We are closely monitoring the situation to ensure the issue is completely resolved.
Apr 19, 17:54 UTC
Investigating - We have received reports from customers that they are unable to join new GoToWebinar sessions.  We are also investigating an issue with our website that is preventing customers from logging into their accounts and launching webinars. In flight sessions have not been disrupted.  Additionally, customers are reporting that logging into GoToMeeting may be taking longer than usual.
Apr 19, 17:29 UTC
Apr 18, 2016
Resolved - This incident has been resolved.
Apr 18, 16:31 UTC
Monitoring - The issue has been identified an fixed. The websites are 100% available.
We keep monitoring the affected components closely.
We apologize for the inconvenience this may has caused to you and your customers.
Apr 18, 14:22 UTC
Investigating - Some customers may experience very long loading times when accessing the GotoMeeting Portal or the Gotomeet.me Website.
Session launched through the GotoMeeting Desktop Client are not affected.
We apoologize for the inconvenience this may cause to you and your customers
Apr 18, 13:24 UTC
Apr 17, 2016

No incidents reported.

Apr 16, 2016

No incidents reported.

Apr 15, 2016

No incidents reported.

Apr 14, 2016

No incidents reported.

Apr 13, 2016

No incidents reported.

Apr 12, 2016

No incidents reported.

Apr 11, 2016

No incidents reported.

Apr 10, 2016

No incidents reported.

Apr 9, 2016

No incidents reported.

Apr 8, 2016
Resolved - Engineers have identified the problem and made changes to prevent the service from becoming unresponsive.
We are 100% operational at this time.
Apr 8, 18:32 UTC
Investigating - Some customers have reported that they receive no confirmation that their OpenVoice session is being recorded when they utilize *7 1 or the record command from web controls. These OpenVoice sessions are not being recorded. A high priority ticket has been opened to investigate.

We appreciate your continued patience as we work to address the issue and apologize for any inconvenience caused.
Apr 8, 14:53 UTC
Apr 7, 2016

No incidents reported.

Apr 6, 2016

No incidents reported.