GoToMeeting® System Status
All Systems Operational
GoToMeeting ® Operational
GoToWebinar ® Operational
GoToTraining® Operational
OpenVoice® Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 27, 2016

No incidents reported today.

Sep 26, 2016

No incidents reported.

Sep 25, 2016

No incidents reported.

Sep 24, 2016

No incidents reported.

Sep 23, 2016

No incidents reported.

Sep 22, 2016

No incidents reported.

Sep 21, 2016

No incidents reported.

Sep 20, 2016

No incidents reported.

Sep 19, 2016
Resolved - This incident has been resolved.
Sep 19, 23:54 UTC
Monitoring - At this time all affected customer traffic has been rerouted around the ISP that is experiencing service issues. All customers should again be able to log into their accounts and begin sessions. We will continue monitoring the situation to ensure service is fully restored for all. We sincerely apologize for any frustration or inconvenience experienced.
Sep 19, 19:38 UTC
Update - We have rerouted all customer traffic away from the cause of the connectivity issues, it may take a few minutes for this to fully take effect. Please try logging into your accounts again now.
Sep 19, 19:21 UTC
Investigating - We are currently investigating reports from some customers that they are unable to reach GoToMeeting.com, GoToTraining.com or GoToWebinar.com, as well as reports of account logins timing out and sessions not starting. We apologize for any frustration this is causing you and your clients, and will provide updates as they become available.
Sep 19, 19:05 UTC
Resolved - GoToWebinar registration emails and notifications are now being sent without delay. We will continue to monitor the service closely.

We apologize for the inconvenience.
Sep 19, 18:53 UTC
Investigating - We have received reports of delayed webinar registration and reminder emails. We are working to get this resolved as quickly as possible.

We apologize for any inconvenience this is causing you or your customers.
Sep 19, 14:31 UTC
Sep 18, 2016

No incidents reported.

Sep 17, 2016

No incidents reported.

Sep 16, 2016
Resolved - The issue has been resolved all websites are online again.

We apologize for the inconvenience this may have caused.
Sep 16, 08:52 UTC
Identified - We identified the issue and are working towards a solution
Sep 16, 08:00 UTC
Investigating - Currently some customers may not be able to login via the gotomeeting.es / it / fr website. Start or join a session via the Desktop App is not affected.
You can use the www.gotomeeting.com page without any issue.
We are working on a solution and apologize for the inconvenience this may cause to you and your customers
Sep 16, 07:31 UTC
Sep 15, 2016

No incidents reported.

Sep 14, 2016

No incidents reported.

Sep 13, 2016

No incidents reported.

Sep 12, 2016

No incidents reported.

Sep 11, 2016

No incidents reported.

Sep 10, 2016

No incidents reported.

Sep 9, 2016

No incidents reported.

Sep 8, 2016

No incidents reported.

Sep 7, 2016
Resolved - We have completed testing and are confident that the changes made by our carrier have resolved the issue. Service to all affected numbers is now fully restored. Thank you for you understanding.
Sep 7, 21:16 UTC
Monitoring - Our carrier has completed making configuration changes and we are now testing and monitoring the affected numbers.
Sep 7, 18:44 UTC
Update - At this time we continue to work with our carrier to restore the affect conference numbers, all other services are fully functional. We thank you for your patience.
Sep 7, 15:01 UTC
Update - We are still working towards a solution with our carrier. We apologize for the inconvenience this may cause and appreciate your patience.
Sep 7, 07:46 UTC
Update - We are continuing to work towards a solution with our carrier. We appreciate your patience with this issue.
Sep 6, 20:32 UTC
Identified - We have identified a configuration issue with 4 blocks of GoToMeeting PSTN numbers, customers calling these numbers will hear “the number you dialed is not in service’. We sincerely apologize for the disruption in service to you and your customers. This is top priority and we are working towards a resolution as quickly as possible.

The Affected Phone Number Blocks are:
312-757-3xxx
872-529-4xxx
872-240-3xxx
224-501-3xxx
Sep 6, 18:02 UTC
Sep 5, 2016

No incidents reported.

Sep 4, 2016

No incidents reported.

Sep 3, 2016

No incidents reported.

Sep 2, 2016

No incidents reported.

Sep 1, 2016

No incidents reported.

Aug 31, 2016

No incidents reported.

Aug 30, 2016

No incidents reported.

Aug 29, 2016

No incidents reported.

Aug 28, 2016

No incidents reported.