GoToMeeting, GoToWebinar, OpenVoice
All Systems Operational

About This Site

Welcome to LogMeIn's status page for GoToMeeting, GoToWebinar, GoToTraining, and OpenVoice. Any known issues effecting these products will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted.

Please reach out to our Customer Support team at https://support.logmeininc.com/ if you have questions or need additional assistance.

GoToMeeting   Operational
GoToWebinar   Operational
GoToTraining   Operational
OpenVoice   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 18, 2018

No incidents reported today.

Jan 17, 2018

No incidents reported.

Jan 16, 2018

No incidents reported.

Jan 15, 2018

No incidents reported.

Jan 14, 2018

No incidents reported.

Jan 13, 2018

No incidents reported.

Jan 12, 2018

A service disruption with an external carrier caused busy signals to be heard when trying to call certain OpenVoice phone numbers from appx. 9:30 AM to 11:00 AM Eastern US.

We were able to re-route calls around the problems and service is now fully resolved.

Resolved - GotoTraining service is fully operational and all affected sessions have been recovered.
As a result some phone numbers were updated. Organizers are recommended to inform training participants in their invitation about the new phone numbers.

We keep monitoring the affected components closely.

We apologize for the inconvenience this may have caused to you and your customers.
Jan 12, 06:02 EST
Monitoring - The issue has been fixed and affected sessions have been recovered. GotoTraining service is fully operational.
We keep monitoring the affected components.

We apologize for the inconvenience this may have caused to you and your customers.
Jan 12, 05:51 EST
Update - We are still working on recovering impacted sessions. However it is recommended that any trainers who experience this issue with any sessions scheduled for Today follow recommendations for using Train Now or schedule a new session.

We apologize for the inconvenience this may cause to you and your customers
Jan 12, 02:15 EST
Identified - The issue has been identified and our development teams are working urgently to recover the impacted sessions. However, because we cannot estimate the time to recovery: it is recommended that any trainers who experience this issue with any sessions scheduled for Today follow recommendations for using Train Now or schedule a new session.
Jan 11, 13:16 EST
Update - Train Now sessions and newly created GoToTraining sessions (created after 8:30 AM Eastern US) will be able to launch. Any critical trainings can be re-created for immediate use.
Jan 11, 09:39 EST
Investigating - GoToTraining users are unable to start some scheduled GoToTraining sessions. We are actively working on resolving this issue. We appreciate your patience with this matter.
Jan 11, 08:18 EST
Jan 10, 2018

No incidents reported.

Jan 9, 2018

No incidents reported.

Jan 8, 2018

No incidents reported.

Jan 7, 2018

No incidents reported.

Jan 6, 2018

No incidents reported.

Jan 5, 2018

No incidents reported.

Jan 4, 2018

No incidents reported.