GoToMeeting® System Status
All Systems Operational

About This Site

For information regarding Citrix Heartbleed vulnerability, please visit support.gotomeeting.com and follow the Recommended link for "SSL Security Update: Heartbleed bug".

GoToMeeting ® Operational
GoToWebinar ® Operational
GoToTraining® Operational
OpenVoice® Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
Oct 23, 2014

No incidents reported today.

Oct 22, 2014
Some customers may have experienced poor audio quality, dropped calls, or busy signals with GoToMeeting, GoToWebinar, and OpenVoice toll free conference numbers on 10/20/14. These issues may have resulted from a fiber cut in El Centro, CA. The incident impacted internet and voice services in multiple markets. The repair was completed and service was restored on 10/21/14 at 6:04 UTC. We sincerely apologize for the inconvenience this event has caused you or your customers.
Oct 22, 22:28 UTC
Oct 21, 2014

No incidents reported.

Oct 20, 2014

No incidents reported.

Oct 19, 2014

No incidents reported.

Oct 18, 2014

No incidents reported.

Oct 17, 2014

No incidents reported.

Oct 16, 2014

No incidents reported.

Oct 15, 2014

No incidents reported.

Oct 14, 2014

No incidents reported.

Oct 13, 2014
Resolved - This issue is now resolved and all identified circuits have been fixed. We sincerely apologize for any frustration experienced.
Oct 13, 23:22 UTC
Investigating - We are currently investigating an issue that is potentially affecting GoToMeeting customers in the Los Angeles area. The following numbers are potentially impacted: 213-929-4xxx, 213-600-3xxx, 949-386-3xxx, 657-220-3xxx, 951-384-3xxx, 562-247-8xxx, 909-443-3xxx Customers may receive a "circuit is unavailable" message when dialing in from within the Covina area.

We are working with our vendors to correct this issue and restore service. We apologize for any frustration this has caused.
Oct 13, 20:25 UTC
Oct 12, 2014

No incidents reported.

Oct 11, 2014

No incidents reported.

Oct 10, 2014

No incidents reported.

Oct 9, 2014

No incidents reported.

Oct 8, 2014

No incidents reported.

Oct 7, 2014

No incidents reported.

Oct 6, 2014

No incidents reported.

Oct 5, 2014

No incidents reported.

Oct 4, 2014

No incidents reported.

Oct 3, 2014

No incidents reported.

Oct 2, 2014

No incidents reported.

Oct 1, 2014
Resolved - We sincerely apologize for the disruption in service to you and your customers. All services are back to 100% operational. We know you count on us and we take any disruption in service very seriously. We will continue to assess and monitor service status to ensure systems remain stable.
Oct 1, 09:44 UTC
Monitoring - We are stable at this time and currently monitoring the situation.
Oct 1, 08:41 UTC
Investigating - Customers might experience delays in joining and starting sessions. Inflight sessions are not affected. We sincerely apologize for the disruption in service to you and your customers. This is top priority and we are working towards a resolution as quickly as possible.
Oct 1, 08:14 UTC
Sep 30, 2014

No incidents reported.

Sep 29, 2014

No incidents reported.

Sep 28, 2014

No incidents reported.

Sep 27, 2014

No incidents reported.

Sep 26, 2014

No incidents reported.

Sep 25, 2014

No incidents reported.

Sep 24, 2014

No incidents reported.

Sep 23, 2014

No incidents reported.