Feb 11, 22:00 UTC
Our operations team has located and resolved an issue that was affecting the GoToWebinar platform today, creating instability in the website and the service. Analysis is ongoing and we are continuing to monitor the situation to ensure all is working as intended. At this time we believe the issue is resolved and the service is now 100% operational. We apologize for the inconvenience this may have caused.
Feb 11, 01:03 UTC
The GoToWebinar website and service has been restored to full functionality and is working as expected. We continue to investigate the cause of the issue to ensure a complete resolution.
Feb 10, 23:11 UTC
We are receiving new reports of issues with the GoToWebinar website and login page. When attempting to log in to an account or navigate to the My Webinars page the error "There was an error processing your request" or "Service Currently Unavailable" may intermittently be displayed. We are actively investigating.
Feb 10, 22:20 UTC
Service has been restored again. We continue to investigate and monitor this issue very closely and apologize for the frustration it has caused.
Feb 10, 19:59 UTC
A fix has been implemented and we are monitoring the results.
Feb 10, 19:58 UTC
unfortunately the issue has returned and customers may see delays or be unable to login to their accounts and launch a webinar. We are continuing to work on this issue.
Feb 10, 19:11 UTC
At this time service has been fully restored. We will continue to monitor the status closely while identifying the cause. We apologize for any inconvenience that was caused.
Feb 10, 18:42 UTC
Service is beginning to return to normal. Please try logging in and launching your webinar.
Feb 10, 18:30 UTC
We are currently investigating issues with logging into the GoToWebinar website and starting webinars. We apologize for any frustration this issue is causing.
Feb 10, 18:06 UTC