GoToMeeting System Status
All Systems Operational
GoToMeeting   Operational
GoToWebinar   Operational
GoToTraining   Operational
OpenVoice   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Maintenance Announcements Dec 16, 01:00-05:00 EST
In order to provide our customers with the highest level of service, we have scheduled maintenance on GoToMeeting, GoToTraining, GoToWebinar and Open Voice. The expected down time is 10 minutes. During this time customers may not be able to join/start sessions. We sincerely apologize for the inconvenience caused by this maintenance.
Posted on Dec 15, 06:37 EST
Past Incidents
Dec 15, 2017

No incidents reported today.

Dec 14, 2017

No incidents reported.

Dec 13, 2017

No incidents reported.

Dec 12, 2017

No incidents reported.

Dec 11, 2017

No incidents reported.

Dec 10, 2017

No incidents reported.

Dec 9, 2017

No incidents reported.

Dec 8, 2017

No incidents reported.

Dec 7, 2017

No incidents reported.

Dec 6, 2017

No incidents reported.

Dec 5, 2017
Resolved - We are now 100% operational. We appreciate your patience while we resolved this issue.
Dec 5, 13:58 EST
Monitoring - Our network team has made a routing change to prevent calls from arriving on the impacted route. We're currently monitoring to ensure that no more customers have any visible problem(s).

We thank you for your continued patience.
Dec 5, 13:24 EST
Investigating - Some of our customers have reported quality issues when dialing into US TF conference numbers. We are actively investigating the root cause.
This does not appear to impact all customers, but those who are impacted are recommended to use US Toll until a solution can be found.

We sincerely apologize for those who are currently affected.
Dec 5, 12:24 EST
Resolved - No additional reports of this issue have been received since the change was made. OpenVoice is now 100% operational.
Dec 5, 09:04 EST
Monitoring - Our network team has made a change to how calls are delivered and calls are now completing successfully. The listed workarounds should no longer be required. We will continue to monitor to ensure there are no further problems.

Thank you for your patience.
Dec 5, 08:57 EST
Investigating - Currently, some customers are experiencing problems reaching our US Toll Free numbers. We recommend those impacted use our US Toll numbers if they're experiencing this problem.

A high priority ticket has been filed to investigate. We sincerely apologize to those affected.
Dec 5, 08:54 EST
Dec 4, 2017
Resolved - We've had no additional reports and are confident the issue has been completely resolved.
We are 100% operational at this time. Thank you.
Dec 4, 10:28 EST
Monitoring - Our network team has made a change to how calls are delivered and calls are now completing successfully. The listed workarounds should no longer be required. We will continue to monitor to ensure there are no further problems.

Thank you for your patience.
Dec 4, 10:07 EST
Update - GoToMeeting / GoToWebinar / GoToTraining customers are recommended to use alternate numbers or US Toll free if they encounter the problem.

These are the instructions to do so: https://support.logmeininc.com/gotowebinar/how-to/how-to-generate-an-alternate-number-000310856
Dec 4, 09:36 EST
Investigating - Currently, some customers are experiencing problems reaching our US Toll Free numbers. We recommend those impacted use our US Toll numbers if they're experiencing this problem.

A high priority ticket has been filed to investigate. We sincerely apologize to those affected.
Dec 4, 09:30 EST
Dec 3, 2017

No incidents reported.

Dec 2, 2017

No incidents reported.

Dec 1, 2017

No incidents reported.