Recording playbacks experiencing issues
Incident Report for GoToMeeting, GoToWebinar, GoToTraining, & OpenVoice
Resolved
This incident has been resolved and all affected content is available and playing properly. We apologize for any frustration and inconvenience this may have caused.
Posted Jun 16, 2015 - 04:29 UTC
Monitoring
Access to affected content has been restored and we are monitoring closely.
Posted Jun 16, 2015 - 02:04 UTC
Identified
Our Engineering team has identified the issue with playback of older content and is working with the highest priority to restore full service. Some customers may continue to experience playback issues with older content at this time.
Posted Jun 15, 2015 - 22:48 UTC
Investigating
Customers may experience issues playing back uploaded recordings. The engineering team is investigating this at a high priority.
Posted Jun 15, 2015 - 21:56 UTC
This incident affected: GoToWebinar and GoToTraining.
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