Maintenance Announcements
Scheduled Maintenance Report for GoToMeeting, GoToWebinar, GoToTraining, & OpenVoice
Completed
The scheduled maintenance has been completed.
Posted 7 months ago. Dec 16, 2017 - 10:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 7 months ago. Dec 16, 2017 - 06:01 UTC
Update
On December 16, we will be performing maintenance on multiple services. There is no expected impact to the usage of any products or services. Exceptions to this, as previously communicated to all customers include:

Whitelisting: Any customer whose environment requires whitelisting but who did not update their whitelist or certificates. Usage of GoToMeeting, GoToWebinar, GoToTraining, GoToAssist Corporate, GoToAssist Remote Support and GoToMyPC may be impacted. Please visit https://support.logmeininc.com/account-update-faqs#network-environment-updates for more information.

APIs: Any customer who did not migrate to the new base URL api.getgo.com will see API calls failing. This includes customers using plugins and integrations dependent on these APIs. All APIs will be affected: G2M APIs, G2W APIs, G2T APIs, G2AC APIs, G2A RS APIs (G2A SeeIt APIs), Admin APIs, SCIM APIs. Please visit https://support.logmeininc.com/account-update-faqs#api-integration-updates for more information.

Single Sign On: Any customer who did not make the necessary changes to their SSO setup. Please visit https://support.logmeininc.com/account-update-faqs/sso for more information. Affected products include: GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, GoToAssist Remote Support, SeeIt & ServiceDesk.

Active Directory Connector: Any customer who did not make the necessary changes to their ADC setup. Please visit https://support.logmeininc.com/account-update-faqs/adc for more information. Affected products include: GoToMeeting, GoToWebinar, GoToTraining & OpenVoice.
Posted 7 months ago. Dec 15, 2017 - 20:42 UTC
Scheduled
In order to provide our customers with the highest level of service, we have scheduled maintenance on GoToMeeting, GoToTraining, GoToWebinar and Open Voice.
Posted 7 months ago. Dec 15, 2017 - 11:37 UTC
This scheduled maintenance affected: GoToMeeting, GoToWebinar, GoToTraining, and OpenVoice.