OpenVoice callers disconnected and/or receiving busy signals

Incident Report for GoToMeeting, GoToWebinar, GoToTraining, & OpenVoice

Resolved

At 16:00 UTC, some OpenVoice customers may have been dropped from their calls. Others would have experienced busy signals when attempting to dial in. Once the problem was identified, the equipment was restarted and service was restored at approximately 16:04 UTC.

We are 100% operational at this time.

We sincerely apologize to the customers and their attendees that were impacted by this issue.

Posted Feb 04, 2016 - 17:31 UTC

This incident affected: OpenVoice.