PSTN callers were dropped and needed to dial back in

Incident Report for GoToMeeting, GoToWebinar, GoToTraining, & OpenVoice

Resolved

A subset of callers may have experienced their call drop sometime just before 11 AM PST. This was determined to be a temporary equipment failure. Callers would have heard dead air and possibly a dial tone. No issues were experienced after dialing back in. All products (GoToMeeting, GoToWebinar, GoToTraining, OpenVoice) were potentially impacted, but the majority of affected calls were on GoToWebinar.

We are 100% operational at this time.

Posted Mar 02, 2017 - 18:58 UTC