Audio issues with new German dial-in number +49-69-xxxxx

Incident Report for GoToMeeting, GoToWebinar, GoToTraining, & OpenVoice

Resolved

This incident has been resolved.

Posted Nov 06, 2014 - 09:10 UTC

Monitoring

We had no further reports of issues. We had a temporary service disruption that affected some users of our GotoMeeting service. We sincerely apologize for the disruption in service to you and your customers.

Posted Nov 05, 2014 - 07:41 UTC

Update

We had no further reports of issues. But the issue is still under investigation.

Posted Nov 04, 2014 - 12:41 UTC

Investigating

Some customers may experience audio issue when using new German dial-in number +49-69-xxxxx. We sincerely apologize for the disruption in service to you and your customers. This is top priority and we are working towards a resolution as quickly as possible.

Posted Nov 04, 2014 - 09:30 UTC

This incident affected: GoToMeeting.