Some US PSTN Callers Dropped After a Few Minutes

Incident Report for GoToMeeting, GoToWebinar, GoToTraining, & OpenVoice

Resolved

A configuration change in our equipment resulted in some US Toll callers being dropped within a few minutes of connecting to our phone bridges. Once identified, the change was reverted and all calls started completing normally. VoIP participants were unaffected during the issue.

We sincerely apologize for those impacted.

Posted Nov 08, 2017 - 02:25 UTC