We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.
We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Posted Jan 28, 2022 - 16:27 UTC
Our engineers have corrected the issue and we are confirming that all services are functional. If you are still facing any issues Webinar organizers can restart the webinar and start a new webinar. Also, users might have faced short interruptions with the ongoing sessions.
We will continue to monitor the situation and will provide a final update shortly.
Posted Jan 28, 2022 - 16:06 UTC
Our engineers believe to have identified the issue and are now actively working towards a resolution.
We will provide another update shortly.
Posted Jan 28, 2022 - 14:35 UTC
We are actively investigating reports that GoToWebinar attendees may be experiencing issues when trying to use the ScreenSharing feature for webcast webinars.
Our engineers are working to resolve the issue and will provide another update shortly.