We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.
We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Posted Nov 07, 2020 - 10:03 UTC
Our engineers have corrected the issue and we are confirming that all services are functional.
We will continue to monitor the situation and will provide a final update shortly.
Posted Nov 07, 2020 - 09:33 UTC
Our engineers believe to have identified the issue and are now actively working towards a resolution.
We will provide another update shortly.
Posted Nov 07, 2020 - 09:22 UTC
We are actively investigating reports that GoToMeeting, GoToWebinar, GoToTraining & OpenVoice customers may be experiencing issues when trying to launch a new session. However, ongoing sessions will not be impacted.
Our engineers are working to resolve the issue and will provide another update shortly.
Posted Nov 07, 2020 - 09:06 UTC
This incident affected: GoToMeeting, GoToWebinar, GoToTraining, and OpenVoice.