LogMeIn has confirmed that the identified issue impacting some GoToMeeting, GoToWebinar, GoToTraining customers who may have been experiencing problems when accessing the homepage has been resolved completely and all systems are operational at this time.
We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Posted Jul 05, 2018 - 13:48 UTC
Monitoring
At this time, we have addressed the identified issue impacting some GoToMeeting, GoToWebinar, GoToTraining customers who may have been experiencing problems when accessing the homepage.
We will continue to monitor the situation and will provide a final update shortly.
Posted Jul 05, 2018 - 13:43 UTC
Identified
We believe we have identified the issue impacting some GoToMeeting, GoToWebinar, GoToTraining customers who may be experiencing problems when accessing the homepage. Our team is now actively working to resolve the issue, and we will provide another update shortly.
Posted Jul 05, 2018 - 13:38 UTC
Investigating
LogMeIn is actively investigating reports that some GoToMeeting, GoToWebinar, GoToTraining customers may see the homepage distorted.
We’re working to restore complete functionality to all users and we will provide another update shortly.
Posted Jul 05, 2018 - 13:31 UTC
This incident affected: GoToMeeting, GoToWebinar, and GoToTraining.