We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.
We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Posted 4 months ago. Jun 25, 2019 - 18:47 UTC
Our engineers have corrected the issue and we are confirming that all services are functional.
We will continue to monitor the situation and will provide a final update shortly.
Posted 4 months ago. Jun 25, 2019 - 17:52 UTC
Our engineers believe to have identified the issue and are now actively working towards a resolution.
We will provide another update shortly.
Posted 4 months ago. Jun 25, 2019 - 17:11 UTC
We are actively investigating reports that a small subset of customers using GoToTraining Webapp may face issues while establishing Audio in their sessions. Our engineers are working to resolve the issue and will provide another update shortly.