GoToMeeting, GoToWebinar, GoToTraining, & OpenVoice Status - GoToMeeting, GoToWebinar, GoToTraining and OpenVoice - Some customers might have had audio issues

GoToMeeting, GoToWebinar, GoToTraining and OpenVoice - Some customers might have had audio issues

Incident Report for GoToMeeting, GoToWebinar, GoToTraining, & OpenVoice

Resolved

A small subset of customers using GoToMeeting, GoToWebinar, GoToTraining and OpenVoice may have had issues establishing Audio in their conferences. The issue began on 5/12/2019, from 1:57 until 5/13/2019 14:37 UTC.
We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.

Posted May 13, 2019 - 19:43 UTC

This incident affected: GoToMeeting, GoToWebinar, GoToTraining, and OpenVoice.