GoToMeeting, GoToWebinar & GoToTraining - Video not working for users in Western region
We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Posted Jul 13, 2020 - 08:55 UTC
Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.
Posted Jul 13, 2020 - 08:49 UTC
Our engineers believe to have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.
Posted Jul 13, 2020 - 08:46 UTC
We are actively investigating reports that some GoToMeeting, GoToWebinar & GoToTraining customers in Western region may be experiencing issues with Video service.

Our engineers are working to resolve the issue and will provide another update shortly.
Posted Jul 13, 2020 - 08:30 UTC
This incident affected: GoToMeeting, GoToWebinar, and GoToTraining.