Audio conference connection issues.
Incident Report for GoToMeeting, GoToWebinar, GoToTraining, & OpenVoice
Resolved
On 8/10/2016 between 6:00 AM and 8:45 AM PDT some GoToMeeting and GoToWebinar customers may have experienced the the following issues; delays joining the audio conference, rejected access codes, unstable VoIP connections and failure to connect via Telephone. These issues were the result of higher than expected traffic on one of our conference bridges. We immediately began adding additional resources at 7:29 AM PDT once we were alerted to the issue, and continued to do so until service was fully restored. We apologize for any frustration and inconvenience caused by this issue.
Posted Aug 11, 2016 - 20:05 UTC
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