GoToMeeting, GoToWebinar, GoToTraining, & OpenVoice Status

OpenVoice Web Controls Unavailable

Incident Report for GoToMeeting, GoToWebinar, GoToTraining, & OpenVoice

Resolved

Some customers may have experienced difficulty managing participants from their OpenVoice portal. They may have been unable to record, use lecture mode, or disconnect participants. This would -not- impact call duration or quality in any way. This only pertains to the tools available on the following page:
https://support.citrixonline.com/en_US/OpenVoice/help_files/OV040001?title=Web+Controls

This issue was caused by a misconfiguration after unplanned maintenance.

We sincerely apologize for any inconvenience this may have caused.

Posted Oct 05, 2015 - 16:29 UTC