GoToMeeting, GoToWebinar, OpenVoice
All Systems Operational

About This Site

Welcome to LogMeIn's status page for GoToMeeting, GoToWebinar, GoToTraining, and OpenVoice. Any known issues affecting these products will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted.

Please reach out to our Customer Support team at https://support.logmeininc.com/ if you have questions or need additional assistance.

GoToMeeting Operational
GoToWebinar Operational
GoToTraining Operational
OpenVoice Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
As part of our commitment to provide exceptional service and reliability to our customers, GoToMeeting, GoToWebinar, GoToTraining, and OpenVoice will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: November 13, 2021, 5:00 AM UTC to 11:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 6-hour maintenance window.

What to expect: At some point during the maintenance window, users may not be able to start or join GoToMeeting, GoToWebinar, and GoToTraining sessions for a period of 2 hours. In-flight sessions will remain unaffected.

OpenVoice conference calls will continue to operate, however, Web Controls will be unavailable.

Additionally, our product websites will be unavailable as well.

To avoid impact to your service, we recommend you schedule GoToMeeting, GoToWebinar, and GoToTraining sessions for a time outside the planned testing windows and move any scheduled sessions outside of the testing windows as well.

We would like to thank you for your patience and understanding during this time period.
Posted on Aug 16, 18:26 UTC
As part of our commitment to provide exceptional service and reliability to our customers, GoToMeeting, GoToWebinar, GoToTraining, and OpenVoice will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: November 14, 2021, 5:00 AM UTC to 11:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 6-hour maintenance window.

What to expect: At some point during the maintenance window, users may not be able to start or join GoToMeeting, GoToWebinar, and GoToTraining sessions for a period of 2 hours. In-flight sessions will remain unaffected.

OpenVoice conference calls will continue to operate, however, Web Controls will be unavailable.

Additionally, our product websites will be unavailable as well.

To avoid impact to your service, we recommend you schedule GoToMeeting, GoToWebinar, and GoToTraining sessions for a time outside the planned testing windows and move any scheduled sessions outside of the testing windows as well.

We would like to thank you for your patience and understanding during this time period.
Posted on Aug 17, 00:54 UTC
Past Incidents
Sep 18, 2021

No incidents reported today.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021

No incidents reported.

Sep 8, 2021

No incidents reported.

Sep 7, 2021

No incidents reported.

Sep 6, 2021

No incidents reported.

Sep 5, 2021

No incidents reported.

Sep 4, 2021
Resolved - We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Sep 4, 03:10 UTC
Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.
Sep 4, 02:48 UTC
Identified - Our engineers believe to have identified the issue and are now actively working towards a resolution.
Sep 4, 02:46 UTC
Update - We are continuing to investigate this issue.
Sep 4, 02:45 UTC
Update - We are continuing to investigate this issue.
Sep 4, 02:33 UTC
Update - Our engineers are still investigating the issue.

We will provide another update shortly.
Sep 4, 02:33 UTC
Update - Our engineers are still investigating the issue.

We will provide another update shortly.
Sep 4, 02:29 UTC
Investigating - We are actively investigating reports that some GoToWebinar and GoToTraining customers are unable to join sessions or view the dashboard.

Our engineers are working to resolve the issue and will provide another update shortly.
Sep 4, 02:24 UTC
Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.
Sep 4, 01:29 UTC
Update - Our engineers are still working towards a resolution.

We will provide another update shortly.
Sep 4, 00:19 UTC
Identified - Our engineers believe to have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.
Sep 4, 00:10 UTC
Investigating - We are actively investigating reports that some GoToWebinar and GoToTraining customers are unable to view the dashboard.

Our engineers are working to resolve the issue and will provide another update shortly.
Sep 3, 23:35 UTC