GoToMeeting, GoToWebinar, OpenVoice
All Systems Operational

About This Site

Welcome to LogMeIn's status page for GoToMeeting, GoToWebinar, GoToTraining, and OpenVoice. Any known issues affecting these products will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted.

Please reach out to our Customer Support team at https://support.logmeininc.com/ if you have questions or need additional assistance.

GoToMeeting Operational
GoToWebinar Operational
GoToTraining Operational
OpenVoice Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
As part of our commitment to provide exceptional service and reliability to our customers, GoToMeeting, GoToWebinar, GoToTraining and OpenVoice will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: Oct 24 2020, 02:00 AM to Oct 24 2020, 06:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 4 hour maintenance window.

Expected Downtime : 10 minutes

What to expect: At any point in time during the maintenance window, customers using PSTN to access GoToMeeting, GoToWebinar, GoToTraining and OpenVoice could be disconnected from their in-flight sessions and need to re-dial to connect again. This maintenance will not impact customers using VoIP services for audio to access GoToMeeting, GoToWebinar and GoToTraining.

To avoid impact to your service, we recommend you schedule your GoToMeeting, GoToWebinar, GoToTraining and OpenVoice sessions at a time outside the maintenance window and also reschedule previously scheduled sessions for a seamless experience.

We would like to thank you for your patience and understanding during this time period.
Posted on Oct 21, 21:21 UTC
Past Incidents
Oct 23, 2020

No incidents reported today.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020
Resolved - We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Oct 17, 08:53 UTC
Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.
Oct 17, 08:32 UTC
Identified - Our engineers believe to have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.
Oct 17, 08:25 UTC
Investigating - We are actively investigating reports that few GoToMeeting, GoToWebinar & GoToTraining customers may be experiencing issues when trying to launch or join sessions.
Our engineers are working to resolve the issue and will provide another update shortly.
Oct 17, 07:49 UTC
Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020
Resolved - We have confirmed that the issue impacting few GoToMeeting, GoToWebinar & GoToTraining customers has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Oct 12, 10:20 UTC
Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.
Oct 12, 10:00 UTC
Identified - Our engineers believe to have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.
Oct 12, 09:50 UTC
Investigating - We are actively investigating reports that few GoToMeeting, GoToWebinar & GoToTraining customers may be experiencing issues when trying to launch or join sessions.

Our engineers are working to resolve the issue and will provide another update shortly.
Oct 12, 09:18 UTC
Oct 11, 2020

No incidents reported.

Oct 10, 2020
Completed - The scheduled maintenance has been completed.
Oct 10, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 02:00 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToMeeting, GoToWebinar, GoToTraining and OpenVoice will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: Oct 10 2020, 02:00 AM to Oct 10 2020, 05:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 3 hour maintenance window.

Expected Downtime : 10 minutes

What to expect: At any point in time during the maintenance window, customers using PSTN to access GoToMeeting, GoToWebinar, GoToTraining and OpenVoice could be disconnected from their in-flight sessions and need to re-dial to connect again. This maintenance will not impact customers using VoIP services for audio to access GoToMeeting, GoToWebinar and GoToTraining.

To avoid impact to your service, we recommend you schedule your GoToMeeting, GoToWebinar, GoToTraining and OpenVoice sessions at a time outside the maintenance window and also reschedule previously scheduled sessions for a seamless experience.

We would like to thank you for your patience and understanding during this time period.
Oct 7, 18:40 UTC
Oct 9, 2020
Resolved - We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Oct 9, 15:17 UTC
Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.
Oct 9, 13:04 UTC
Identified - Our engineers believe to have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.
Oct 9, 12:47 UTC
Investigating - We are actively investigating reports that some GoToWebinar customers may be experiencing issues when trying to join webinar sessions.

Our engineers are working to resolve the issue and will provide another update shortly.
Oct 9, 12:47 UTC