GoToMeeting, GoToWebinar, OpenVoice
All Systems Operational

About This Site

Welcome to LogMeIn's status page for GoToMeeting, GoToWebinar, GoToTraining, and OpenVoice. Any known issues effecting these products will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted.

Please reach out to our Customer Support team at https://support.logmeininc.com/ if you have questions or need additional assistance.

GoToMeeting Operational
GoToWebinar Operational
GoToTraining Operational
OpenVoice Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
As part of our commitment to provide exceptional service and reliability to our customers, GoToMeeting, GoToWebinar, and GoToTraining will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time:
April 6th 2020, 04:30 AM to 10:30 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: 5 minute possible downtime for the products.

What to expect: At some point during the 6-hour maintenance window, users may not be able to start or join GoToMeeting, GoToWebinar and GoToTraining sessions for a duration of 5 minutes.

To avoid impact to your service, we recommend you schedule GoToMeeting, GoToWebinar and GoToTraining sessions for a time outside the planned testing windows and move any scheduled sessions outside of the testing windows as well.

We would like to thank you for your patience and understanding during this time period.
Posted on Apr 4, 15:58 UTC
As part of our commitment to provide exceptional service and reliability to our customers, GoToWebinar and GoToStage will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time:
April 10 2020, 05:00 AM to 09:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 4 hours maintenance window.

What to expect: Anytime during the maintenance window, users may not be able to start or join GoToWebinar and GoToStage sessions for 60 minutes. Schedule or register for the sessions will not work.

To avoid impact to your service, we recommend you schedule GoToWebinar and GoToStage sessions for a time outside the planned testing windows and move any scheduled sessions outside of the testing windows as well.

We would like to thank you for your patience and understanding during this time period.
Posted on Mar 31, 22:40 UTC
Past Incidents
Apr 5, 2020

No incidents reported today.

Apr 4, 2020

No incidents reported.

Apr 3, 2020

No incidents reported.

Apr 2, 2020

No incidents reported.

Apr 1, 2020
Resolved - We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Apr 1, 02:52 UTC
Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.
Apr 1, 00:58 UTC
Update - Our engineers continue to work on the resolution and we will provide another update shortly.
Mar 31, 20:52 UTC
Identified - Our engineers believe to have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.
Mar 31, 19:22 UTC
Investigating - We are actively investigating reports that some GoToWebinar customers may be experiencing issues when trying to view data in their reports.

Our engineers are working to resolve the issue and will provide another update shortly.
Mar 31, 19:03 UTC
Mar 31, 2020
Resolved - We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Mar 31, 06:54 UTC
Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.
Mar 31, 06:38 UTC
Update - Our engineers are working to resolve the issue and will provide another update shortly.
Mar 31, 06:13 UTC
Identified - Our engineers believe to have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.
Mar 31, 03:01 UTC
Investigating - We are actively investigating reports that some GoToMeeting customers are unable to view their recordings.
Our engineers are working to resolve the issue and will provide another update shortly.
Mar 31, 02:02 UTC
Mar 30, 2020

No incidents reported.

Mar 29, 2020
Resolved - On 03/29, from 1:40am UTC until 1:43am UTC, a small subset of customers using GoToMeeting, GotoWebinar and GoToTraining may have experienced issues establishing audio sessions.

We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Mar 29, 03:04 UTC
Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020
Resolved - We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Mar 26, 16:10 UTC
Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.
Mar 26, 15:55 UTC
Identified - Our engineers believe to have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.
Mar 26, 15:42 UTC
Investigating - We are actively investigating reports that some GoToWebinar customers are unable to view the dashboard.

Our engineers are working to resolve the issue and will provide another update shortly.
Mar 26, 15:26 UTC
Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.