GoToMeeting, GoToWebinar, OpenVoice
All Systems Operational

About This Site

Welcome to LogMeIn's status page for GoToMeeting, GoToWebinar, GoToTraining, and OpenVoice. Any known issues affecting these products will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted.

Please reach out to our Customer Support team at https://support.logmeininc.com/ if you have questions or need additional assistance.

GoToMeeting Operational
GoToWebinar Operational
GoToTraining Operational
OpenVoice Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 4, 2021

No incidents reported today.

Aug 3, 2021

No incidents reported.

Aug 2, 2021

No incidents reported.

Aug 1, 2021

No incidents reported.

Jul 31, 2021
Completed - The scheduled maintenance has been completed.
Jul 31, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 05:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 28, 15:34 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToTraining will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: July 31, 2021, 5:00 AM UTC to 9:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 4 hour maintenance window.

What to expect: At some point during the maintenance window, users may not be able to start or join GoToTraining sessions for a period of 10 minutes. In-flight sessions will remain unaffected, however, during the downtime attendees won’t be able to join the GoToTraining sessions that are in progress.

To avoid impact to your service, we recommend you schedule GoToTraining sessions for a time outside the planned maintenance window.

We would like to thank you for your patience and understanding during this time period.
Jun 23, 08:52 UTC
Jul 30, 2021

No incidents reported.

Jul 29, 2021

No incidents reported.

Jul 28, 2021
Resolved - Starting from 07/28/2021 18:35 UTC until 07/28/2021 20:05 UTC - GoToMeeting and GoToWebinar users were not able to update or add new payments methods. Attendees attempting to process payments for sessions and organizers attempting to update or add sessions payments received an error.

We have confirmed that the issue has been resolved completely by our third-party vendor and all systems are 100% operational at this time.
Jul 28, 20:30 UTC
Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021
Resolved - We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Jul 22, 17:13 UTC
Monitoring - Our engineers have implemented an alternate fix and we are confirming that all services are functional.
We will continue to monitor the situation and will provide a final update shortly.
Jul 22, 16:38 UTC
Identified - This issue has been identified to have been caused due to a third-party dependency and we are working on alternate solutions.

We will provide another update shortly.
Jul 22, 16:17 UTC
Investigating - We are actively investigating reports that some customers may be experiencing issues when trying to access GoToMeeting.

Our engineers are working to resolve the issue and will provide another update shortly.
Jul 22, 16:06 UTC
Jul 21, 2021

No incidents reported.