GoToMeeting, GoToWebinar, OpenVoice
All Systems Operational

About This Site

Welcome to LogMeIn's status page for GoToMeeting, GoToWebinar, GoToTraining, and OpenVoice. Any known issues effecting these products will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted.

Please reach out to our Customer Support team at https://support.logmeininc.com/ if you have questions or need additional assistance.

GoToMeeting Operational
GoToWebinar Operational
GoToTraining Operational
OpenVoice Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 17, 2019

No incidents reported today.

Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019
Resolved - We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Aug 14, 21:24 UTC
Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.
Aug 14, 20:12 UTC
Update - We are actively investigating reports that some GoToMeeting, GoToTraining and GoToWebinar customers may be experiencing issues when trying to join or launch sessions via URL.

Sessions joined or launched via the endpoint software should connect successfully.

Our engineers are working to resolve the issue and will provide another update shortly.
Aug 14, 19:42 UTC
Investigating - We are actively investigating reports that some GoToMeeting, GoToTraining and GoToWebinar customers may be experiencing issues when trying to join or launch sessions via URL.

Sessions joined or launched via the endpoint software should connect successfully.

Our engineers are working to resolve the issue and will provide another update shortly.
Aug 14, 18:30 UTC
Aug 13, 2019

No incidents reported.

Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 9, 2019

No incidents reported.

Aug 8, 2019

No incidents reported.

Aug 7, 2019

No incidents reported.

Aug 6, 2019

No incidents reported.

Aug 5, 2019

No incidents reported.

Aug 4, 2019

No incidents reported.

Aug 3, 2019
Completed - The scheduled maintenance has been completed.
Aug 3, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 06:00 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToMeeting will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time:
August 3rd, 2019, 06:00 AM to 07:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 1-hour maintenance window.

What to expect: Customers may experience delays or brief periods of inability to access, GoToMeeting Web App, GoToRoom and GoToMeeting v9, Joining meetings using the above-mentioned products might fail or the products might not be available during this time. We recommend using our operating system specific endpoints during this period.
Link -> https://support.logmeininc.com/gotomeeting/help/download-now-g2m010002

We would like to thank you for your patience and understanding during this time period.
Jul 19, 09:29 UTC