GoToMeeting, GoToWebinar, OpenVoice
All Systems Operational

About This Site

Welcome to LogMeIn's status page for GoToMeeting, GoToWebinar, GoToTraining, and OpenVoice. Any known issues affecting these products will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted.

Please reach out to our Customer Support team at https://support.logmeininc.com/ if you have questions or need additional assistance.

GoToMeeting Operational
GoToWebinar Operational
GoToTraining Operational
OpenVoice Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 3, 2020

No incidents reported today.

Jun 2, 2020
Resolved - We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Jun 2, 17:09 UTC
Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.
Jun 2, 15:46 UTC
Identified - Our engineers believe to have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.
Jun 2, 15:00 UTC
Update - We are actively investigating reports that some GoToMeeting, GoToWebinar,GoToTraining and OpenVoice customers are unable to connect audio.

Our engineers are working to resolve the issue and will provide another update shortly.
Jun 2, 14:40 UTC
Investigating - We are actively investigating reports that some GoToMeeting customers may be experiencing issues with audio.

Our engineers are working to resolve the issue and will provide another update shortly.
Jun 2, 14:26 UTC
Jun 1, 2020

No incidents reported.

May 31, 2020
Completed - The scheduled maintenance has been completed.
May 31, 01:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 22:00 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToMeeting, GoToWebinar, GoToTraining and OpenVoice will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: May 30 2020, 10:00 PM to May 31 2020, 01:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 3 hour maintenance window.

What to expect: At any point in time during the maintenance window, customers using PSTN to access GoToMeeting, GoToWebinar, GoToTraining and OpenVoice could be disconnected from their in-flight sessions and need to re-dial to connect again.

To avoid impact to your service, we recommend you schedule your GoToMeeting, GoToWebinar, GoToTraining and OpenVoice sessions at a time outside the maintenance window and also reschedule previously scheduled sessions for a seamless experience.

We would like to thank you for your patience and understanding during this time period.
May 28, 18:14 UTC
May 30, 2020
May 29, 2020

No incidents reported.

May 28, 2020

No incidents reported.

May 27, 2020

No incidents reported.

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020
Resolved - We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
May 22, 08:53 UTC
Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional.

Please note that some report data may take up to 24 hours to populate.

We will continue to monitor the situation and will provide a final update once more information becomes available
May 21, 19:47 UTC
Investigating - We are actively investigating reports that some GoToWebinar customers may be experiencing delays in report availability.

Our engineers are working to resolve the issue and will provide another update shortly.
May 21, 19:38 UTC
May 21, 2020
May 20, 2020

No incidents reported.