GoToMeeting, GoToWebinar, OpenVoice
All Systems Operational

About This Site

Welcome to LogMeIn's status page for GoToMeeting, GoToWebinar, GoToTraining, and OpenVoice. Any known issues effecting these products will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted.

Please reach out to our Customer Support team at https://support.logmeininc.com/ if you have questions or need additional assistance.

GoToMeeting Operational
GoToWebinar Operational
GoToTraining Operational
OpenVoice Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
As part of our commitment to provide exceptional service and reliability to our customers, GoToWebinar and GoToStage will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time:
September 16th, 2019, 04:00 AM to 04:30 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 30 minute maintenance window.

What to expect: Any customers who are utilizing the GoToWebinar or GoToStage interface will experience a 15 minute window of downtime in the following features:
• Simulated Live (Recorded) – Polls and Q&A results will not be recorded during downtime.
• Simulated Live (Recorded) – Will continue to play if someone is already watching, but a new attendee
attempting to start during an outage will be unable to.
• G2W Video Push feature will not function
• GoToStage will be unavailable
• Transcriptions that are attempted to be started or complete during the downtime will be unavailable and
require a regeneration.
• Notifications in the new GoToWebinar Organizer
• Post Login UI will not be available

We would like to thank you for your patience and understanding during this time period.
Posted on Sep 12, 21:17 UTC
Past Incidents
Sep 15, 2019

No incidents reported today.

Sep 14, 2019

No incidents reported.

Sep 13, 2019

No incidents reported.

Sep 12, 2019

No incidents reported.

Sep 11, 2019

No incidents reported.

Sep 10, 2019

No incidents reported.

Sep 9, 2019

No incidents reported.

Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.

Sep 6, 2019

No incidents reported.

Sep 5, 2019
Resolved - We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Sep 5, 22:25 UTC
Investigating - We are actively investigating reports that some GoToWebinar customers may be experiencing issues when running reports on Previous Webinars.

Our engineers are working to resolve the issue and will provide another update shortly.
Sep 5, 20:04 UTC
Sep 4, 2019

No incidents reported.

Sep 3, 2019

No incidents reported.

Sep 2, 2019

No incidents reported.

Sep 1, 2019

No incidents reported.