GoToMeeting, GoToWebinar, OpenVoice
All Systems Operational

About This Site

Welcome to LogMeIn's status page for GoToMeeting, GoToWebinar, GoToTraining, and OpenVoice. Any known issues affecting these products will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted.

Please reach out to our Customer Support team at https://support.logmeininc.com/ if you have questions or need additional assistance.

GoToMeeting Operational
GoToWebinar Operational
GoToTraining Operational
OpenVoice Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 24, 2020

No incidents reported today.

Sep 23, 2020
Resolved - We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Sep 23, 11:17 UTC
Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.
Sep 23, 10:56 UTC
Update - Our engineers continue to work actively towards a resolution. We will keep you posted with the progress.
Sep 23, 10:40 UTC
Identified - Our engineers have identified the impact to be specific to users with a particular ISP in the Middle East region and are now actively working towards a resolution.

We will provide another update shortly.
Sep 23, 09:59 UTC
Investigating - We are actively investigating reports that a subset of GoToMeeting, GoToWebinar & GoToTraining customers in UAE region with a specific ISP are currently experiencing issues when trying to launch sessions.

Our engineers are working on alternate solutions and will provide another update shortly.
Sep 23, 09:41 UTC
Sep 22, 2020

No incidents reported.

Sep 21, 2020

No incidents reported.

Sep 20, 2020
Completed - The scheduled maintenance has been completed.
Sep 20, 09:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 05:00 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToMeeting, GoToWebinar, GoToTraining and OpenVoice will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time:
September 20, 2020, 05:00 AM UTC to 09:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 4-hour maintenance window.

What to expect: During the maintenance window GoToMeeting, GoToWebinar, GoToTraining and OpenVoice customers will experience a 60 minute downtime, when trying to purchase directly from marketing sites, accessing the Billing Center, or performing billing-related subscription actions (upgrades/downgrades and cancellations).

We would like to thank you for your patience and understanding during this time period
Sep 17, 09:17 UTC
Sep 19, 2020
Completed - The scheduled maintenance has been completed.
Sep 19, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 05:00 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToMeeting, GoToWebinar, GoToTraining and OpenVoice will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time:
September 19, 2020, 05:00 AM UTC to 09:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 4-hour maintenance window.

What to expect: During the maintenance window GoToMeeting, GoToWebinar, GoToTraining and OpenVoice customers will experience a 60 minute downtime when trying to purchase directly from marketing sites, accessing the Billing Center, or performing billing-related subscription actions (upgrades/downgrades and cancellations).

We would like to thank you for your patience and understanding during this time period
Sep 17, 08:22 UTC
Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.

Sep 15, 2020

No incidents reported.

Sep 14, 2020

No incidents reported.

Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020

No incidents reported.

Sep 10, 2020

No incidents reported.