{"page_status":{"page":{"name":"GoToMeeting, GoToWebinar, GoToTraining, & OpenVoice","subdomain":"globalcustomersupport","domain":"status.gotomeeting.com","created_at":"2013-07-23T21:23:07.122Z","updated_at":"2021-09-05T19:04:18.760Z","url":"http://www.gotomeeting.com","hidden_from_search":false,"css_body_background_color":"FFFFFF","css_font_color":"555555","css_light_font_color":"999999","css_greens":"00984D","css_yellows":"FFD24D","css_oranges":"F19800","css_reds":"C23F00","allow_page_subscribers":true,"allow_incident_subscribers":true,"notifications_from_email":null,"allow_email_subscribers":true,"allow_sms_subscribers":true,"twitter_username":null,"branding":"premium","support_url":"https://support.logmeininc.com","allow_webhook_subscribers":false,"css_border_color":"DDDDDD","css_graph_color":"3498DB","css_link_color":"3498DB","page_description":"Welcome to LogMeIn's status page for GoToMeeting, GoToWebinar, GoToTraining, and OpenVoice. Any known issues affecting these products will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted. 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We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.","impact":"critical","timestamp":"Sep 3, 23:35 - Sep 4, 03:10 UTC"}]},{"name":"August","year":2021,"starts_on":0,"days":31,"incidents":[{"code":"038hb3n9n139","name":"[Scheduled] GoToMeeting, GoToWebinar, GoToTraining and OpenVoice Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug 29, 05:00 - 12:00 UTC"},{"code":"y0hmszpnpwjr","name":"GoToWebinar, GoToTraining and OpenVoice - Homepage unavailable.","message":"We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.","impact":"minor","timestamp":"Aug 25, 17:55 - 18:41 UTC"},{"code":"8k3087dtt7xk","name":"GoToMeeting, GoToWebinar, GoToTraining & OpenVoice - Unable to access via SSO (single sign-on)","message":"We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.","impact":"minor","timestamp":"Aug 12, 14:42 - 16:23 UTC"}]},{"name":"July","year":2021,"starts_on":4,"days":31,"incidents":[{"code":"q3qq1qw9z6cp","name":"[Scheduled] GoToTraining Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 31, 05:00 - 09:00 UTC"},{"code":"9xtsh345z2g6","name":"GoToMeeting, GoToWebinar - Payment integration issue.","message":"Starting from 07/28/2021 18:35 UTC until 07/28/2021 20:05 UTC - GoToMeeting and GoToWebinar users were not able to update or add new payments methods. Attendees attempting to process payments for sessions and organizers attempting to update or add sessions payments received an error. We have confirmed that the issue has been resolved completely by our third-party vendor and all systems are 100% operational at this time.","impact":"none","timestamp":"Jul 28, 20:30 - 20:30 UTC"},{"code":"jsyk269963lk","name":"GoToMeeting - Intermittently unavailable","message":"We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.","impact":"critical","timestamp":"Jul 22, 16:06 - 17:13 UTC"}]}],"show_component_filter":true,"show_uptime_calendar":true,"component_filter":null,"start_time":"2021-07-01T00:00:00Z","end_time":"2021-09-30T23:59:59Z"}

Incident History