{"page_status":{"page":{"name":"GoToMeeting, GoToWebinar, GoToTraining, & OpenVoice","subdomain":"globalcustomersupport","domain":"status.gotomeeting.com","created_at":"2013-07-23T21:23:07.122Z","updated_at":"2019-11-19T20:06:37.485Z","url":"http://www.gotomeeting.com","hidden_from_search":false,"css_body_background_color":"FFFFFF","css_font_color":"555555","css_light_font_color":"999999","css_greens":"00984D","css_yellows":"FFD24D","css_oranges":"F19800","css_reds":"C23F00","allow_page_subscribers":true,"allow_incident_subscribers":true,"notifications_from_email":null,"allow_email_subscribers":true,"allow_sms_subscribers":true,"twitter_username":null,"branding":"premium","support_url":"https://support.logmeininc.com","allow_webhook_subscribers":false,"css_border_color":"DDDDDD","css_graph_color":"3498DB","css_link_color":"3498DB","page_description":"Welcome to LogMeIn's status page for GoToMeeting, GoToWebinar, GoToTraining, and OpenVoice. Any known issues effecting these products will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted. Please reach out to our Customer Support team at https://support.logmeininc.com/ if you have questions or need additional assistance.","activity_score":745,"headline":"GoToMeeting, GoToWebinar, OpenVoice","viewers_must_be_team_members":false,"ip_filters":null,"css_blues":"3498DB","time_zone":"UTC","notifications_reply_to_email":null,"notifications_email_footer":"You received this email because you are subscribed to GoToMeeting, GoToWebinar, GoToTraining, & OpenVoice's service status notifications.","allow_rss_atom_feeds":true,"black_hole":null,"over_allocations_cohort":null,"over_allocations_resolved_at":null,"custom_components_limit":null,"hero_cover":{"updated_at":"2017-01-24T22:51:31.000+00:00","original_url":"//s3.amazonaws.com/statuspage-production/pages-hero_covers/original/721/lHqqU9KT8CqO8pFxfDMg","size":516847,"normal_url":"//s3.amazonaws.com/statuspage-production/pages-hero_covers/normal/721/lHqqU9KT8CqO8pFxfDMg","retina_url":"//s3.amazonaws.com/statuspage-production/pages-hero_covers/retina/721/lHqqU9KT8CqO8pFxfDMg"},"transactional_logo":{"updated_at":null,"original_url":"","size":null,"normal_url":"","retina_url":""},"favicon_logo":{"updated_at":"2013-08-09T22:13:42.000+00:00","size":1150,"url":"//s3.amazonaws.com/statuspage-production/pages-favicon_logos/original/721/stringio.txt"},"email_logo":{"updated_at":null,"original_url":"","size":null,"normal_url":"","retina_url":""},"twitter_logo":{"updated_at":null,"size":null,"url":""},"id":"kwzln7bn4hg8","organization_id":"hb8vltxs99cy"}},"components":[{"status":"operational","name":"GoToMeeting","created_at":"2013-07-23T21:23:07.136Z","updated_at":"2019-11-19T20:06:37.359Z","position":1,"description":null,"showcase":false,"id":"pdf0wl04vsfr","group_id":null,"page_id":"kwzln7bn4hg8","group":false,"only_show_if_degraded":false},{"status":"operational","name":"GoToWebinar","created_at":"2013-07-23T21:24:04.011Z","updated_at":"2019-11-19T20:06:37.385Z","position":3,"description":null,"showcase":false,"id":"xt19j7y58zrn","group_id":null,"page_id":"kwzln7bn4hg8","group":false,"only_show_if_degraded":false},{"status":"operational","name":"GoToTraining","created_at":"2013-07-23T21:24:12.695Z","updated_at":"2019-11-19T20:06:37.403Z","position":4,"description":null,"showcase":false,"id":"5r067p86tjb9","group_id":null,"page_id":"kwzln7bn4hg8","group":false,"only_show_if_degraded":false},{"status":"operational","name":"OpenVoice","created_at":"2013-08-06T23:55:21.608Z","updated_at":"2019-11-19T20:06:37.422Z","position":9,"description":null,"showcase":false,"id":"694pvc7qv094","group_id":null,"page_id":"kwzln7bn4hg8","group":false,"only_show_if_degraded":false}],"months":[{"name":"November","year":2019,"starts_on":5,"days":30,"incidents":[{"code":"1h12h3x178f0","name":"GoToMeeting, GoToWebinar, GoToTraining, & OpenVoice - Latency Accessing Applications","message":"We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.","impact":"minor","timestamp":"Nov 19, 19:21 - 20:06 UTC"},{"code":"qr2y3t8m6kvp","name":"GoToMeeting, GoToWebinar, GoToTraining, & OpenVoice - Login issues for European customers","message":"We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.","impact":"minor","timestamp":"Nov 14, 17:44 - 20:07 UTC"},{"code":"phmvxk4w5rqt","name":"GoToMeeting, GoToWebinar, GoToTraining and OpenVoice - Unable to sign up for trial or purchase","message":"We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.","impact":"minor","timestamp":"Nov 13, 14:04 - 14:42 UTC"},{"code":"h3yq2sfk19bk","name":"GoToMeeting - Unable to load web page from India Region with Airtel ISP only","message":"We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.","impact":"minor","timestamp":"Nov 6, 01:39 - 08:59 UTC"},{"code":"xlph3sm7xvx8","name":"GoToMeeting - Unable to load web page from India Region with Airtel ISP only","message":"We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.","impact":"minor","timestamp":"Nov 5, 16:25 - Nov 6, 00:34 UTC"}]},{"name":"October","year":2019,"starts_on":2,"days":31,"incidents":[{"code":"4qbyj8055mjv","name":"GoToMeeting, GoToWebinar, GoToTraining, OpenVoice - Customer Care is Unavailable","message":"We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.","impact":"major","timestamp":"Oct 23, 21:54 - Oct 24, 02:32 UTC"},{"code":"fj65hxn5yvjl","name":"GoToMeeting - Problem with joining meetings","message":"We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.","impact":"minor","timestamp":"Oct 7, 18:46 - 22:51 UTC"}]},{"name":"September","year":2019,"starts_on":0,"days":30,"incidents":[{"code":"67d2sr0nhwvt","name":"[Scheduled] GoToMeeting, GoToWebinar and GoToTraining Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Sep 22, 05:00 - 09:00 UTC"},{"code":"n87tp9n83mrp","name":"GoToWebinar, GoToStage - Latency and degraded functionality","message":"We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.","impact":"minor","timestamp":"Sep 17, 00:46 - 01:05 UTC"},{"code":"4nxp2sb386mn","name":"[Scheduled] GoToWebinar and GoToStage Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Sep 16, 04:00 - 04:30 UTC"},{"code":"zr511mmdw5dy","name":"GoToWebinar - Customers are unable to run reports on Previous Webinars","message":"We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.","impact":"minor","timestamp":"Sep 5, 20:04 - 22:25 UTC"}]}],"show_component_filter":true,"show_uptime_calendar":true,"component_filter":null,"start_time":"2019-09-01T00:00:00Z","end_time":"2019-11-30T23:59:59Z"}

Incident History