{"page_status":{"page":{"name":"GoToMeeting, GoToWebinar, GoToTraining, & OpenVoice","subdomain":"globalcustomersupport","domain":"status.gotomeeting.com","created_at":"2013-07-23T21:23:07.122Z","updated_at":"2020-06-02T17:09:03.769Z","url":"http://www.gotomeeting.com","hidden_from_search":false,"css_body_background_color":"FFFFFF","css_font_color":"555555","css_light_font_color":"999999","css_greens":"00984D","css_yellows":"FFD24D","css_oranges":"F19800","css_reds":"C23F00","allow_page_subscribers":true,"allow_incident_subscribers":true,"notifications_from_email":null,"allow_email_subscribers":true,"allow_sms_subscribers":true,"twitter_username":null,"branding":"premium","support_url":"https://support.logmeininc.com","allow_webhook_subscribers":false,"css_border_color":"DDDDDD","css_graph_color":"3498DB","css_link_color":"3498DB","page_description":"Welcome to LogMeIn's status page for GoToMeeting, GoToWebinar, GoToTraining, and OpenVoice. Any known issues affecting these products will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted. Please reach out to our Customer Support team at https://support.logmeininc.com/ if you have questions or need additional assistance.","activity_score":803,"headline":"GoToMeeting, GoToWebinar, OpenVoice","viewers_must_be_team_members":false,"ip_filters":null,"css_blues":"3498DB","time_zone":"UTC","notifications_reply_to_email":null,"notifications_email_footer":"You received this email because you are subscribed to GoToMeeting, GoToWebinar, GoToTraining, & OpenVoice's service status notifications.","allow_rss_atom_feeds":true,"black_hole":null,"over_allocations_cohort":null,"over_allocations_resolved_at":null,"custom_components_limit":null,"hero_cover":{"updated_at":"2017-01-24T22:51:31.000+00:00","original_url":"//dka575ofm4ao0.cloudfront.net/pages-hero_covers/original/721/lHqqU9KT8CqO8pFxfDMg","size":516847,"normal_url":"//dka575ofm4ao0.cloudfront.net/pages-hero_covers/normal/721/lHqqU9KT8CqO8pFxfDMg","retina_url":"//dka575ofm4ao0.cloudfront.net/pages-hero_covers/retina/721/lHqqU9KT8CqO8pFxfDMg"},"transactional_logo":{"updated_at":null,"original_url":"","size":null,"normal_url":"","retina_url":""},"favicon_logo":{"updated_at":"2013-08-09T22:13:42.000+00:00","size":1150,"url":"//dka575ofm4ao0.cloudfront.net/pages-favicon_logos/original/721/stringio.txt"},"email_logo":{"updated_at":null,"original_url":"","size":null,"normal_url":"","retina_url":""},"twitter_logo":{"updated_at":null,"size":null,"url":""},"id":"kwzln7bn4hg8","organization_id":"hb8vltxs99cy"}},"components":[{"status":"operational","name":"GoToMeeting","created_at":"2013-07-23T21:23:07.136Z","updated_at":"2020-06-02T15:46:19.826Z","position":1,"description":null,"showcase":false,"id":"pdf0wl04vsfr","group_id":null,"page_id":"kwzln7bn4hg8","group":false,"only_show_if_degraded":false},{"status":"operational","name":"GoToWebinar","created_at":"2013-07-23T21:24:04.011Z","updated_at":"2020-06-02T15:46:19.844Z","position":3,"description":null,"showcase":false,"id":"xt19j7y58zrn","group_id":null,"page_id":"kwzln7bn4hg8","group":false,"only_show_if_degraded":false},{"status":"operational","name":"GoToTraining","created_at":"2013-07-23T21:24:12.695Z","updated_at":"2020-06-02T15:46:19.860Z","position":4,"description":null,"showcase":false,"id":"5r067p86tjb9","group_id":null,"page_id":"kwzln7bn4hg8","group":false,"only_show_if_degraded":false},{"status":"operational","name":"OpenVoice","created_at":"2013-08-06T23:55:21.608Z","updated_at":"2020-06-02T15:46:19.874Z","position":9,"description":null,"showcase":false,"id":"694pvc7qv094","group_id":null,"page_id":"kwzln7bn4hg8","group":false,"only_show_if_degraded":false}],"months":[{"name":"June","year":2020,"starts_on":1,"days":30,"incidents":[{"code":"639536qbkgjs","name":"GoToMeeting, GoToWebinar, GoToTraining, OpenVoice - Unable to connect audio","message":"We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.","impact":"critical","timestamp":"Jun 2, 14:26 - 17:09 UTC"}]},{"name":"May","year":2020,"starts_on":5,"days":31,"incidents":[{"code":"9v2xzpcdl2pw","name":"[Scheduled] GoToMeeting, GoToWebinar, GoToTraining and OpenVoice Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"May 30, 22:00 - May 31, 01:01 UTC"},{"code":"lvpg1vx31szw","name":"GoToWebinar - Reporting Delay","message":"We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.","impact":"minor","timestamp":"May 21, 19:38 - May 22, 08:53 UTC"},{"code":"wltvqcn7bttf","name":"GoToWebinar - Partial data for few G2W reports","message":"We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.","impact":"minor","timestamp":"May 14, 17:28 - May 15, 10:36 UTC"}]},{"name":"April","year":2020,"starts_on":3,"days":30,"incidents":[{"code":"hq9rvqfckhzs","name":"GoToWebinar - Delay in reports generation","message":"We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.","impact":"minor","timestamp":"Apr 29, 20:16 - 22:14 UTC"},{"code":"6zdg9d3p2g7s","name":"GoToWebinar - Unable to join or launch sessions","message":"We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.","impact":"minor","timestamp":"Apr 28, 05:50 - 06:55 UTC"},{"code":"8c4xqnjnbs3q","name":"GoToWebinar - Reporting Delays","message":"We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.","impact":"minor","timestamp":"Apr 23, 20:02 - 22:44 UTC"},{"code":"2zrx8wflmcdc","name":"GoToWebinar - Unable to start session","message":"We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.","impact":"minor","timestamp":"Apr 16, 17:26 - 20:42 UTC"},{"code":"1whwym5jlrqg","name":"GoToMeeting, GoToWebinar, GoToTraining, OpenVoice - Admin Center not working","message":"We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.","impact":"minor","timestamp":"Apr 15, 12:42 - 15:14 UTC"},{"code":"nvswxp46gbvz","name":"[Scheduled] GoToWebinar and GoToStage Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 10, 05:00 - 09:00 UTC"},{"code":"8cblm8q1qrs2","name":"GoToMeeting, GoToWebinar - Intermittent audio issues","message":"We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.","impact":"minor","timestamp":"Apr 8, 17:37 - 18:27 UTC"},{"code":"z1tswhlkxf0p","name":"[Scheduled] GoToMeeting, GoToWebinar and GoToTraining Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 6, 04:31 - 10:30 UTC"},{"code":"qdhw6rv2p682","name":"GoToWebinar - Unable to view data in reports","message":"We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.","impact":"minor","timestamp":"Mar 31, 19:03 - Apr 1, 02:52 UTC"}]}],"show_component_filter":true,"show_uptime_calendar":true,"component_filter":null,"start_time":"2020-04-01T00:00:00Z","end_time":"2020-06-30T23:59:59Z"}

Incident History