{"page_status":{"page":{"name":"GoToMeeting, GoToWebinar, GoToTraining, & OpenVoice","subdomain":"globalcustomersupport","domain":"status.gotomeeting.com","created_at":"2013-07-23T21:23:07.122Z","updated_at":"2019-01-24T06:00:09.217Z","url":"http://www.gotomeeting.com","hidden_from_search":false,"css_body_background_color":"FFFFFF","css_font_color":"555555","css_light_font_color":"999999","css_greens":"00984D","css_yellows":"FFD24D","css_oranges":"F19800","css_reds":"C23F00","allow_page_subscribers":true,"allow_incident_subscribers":true,"notifications_from_email":null,"allow_email_subscribers":true,"allow_sms_subscribers":true,"twitter_username":null,"branding":"premium","support_url":"https://support.logmeininc.com","allow_webhook_subscribers":false,"css_border_color":"DDDDDD","css_graph_color":"3498DB","css_link_color":"3498DB","page_description":"Welcome to LogMeIn's status page for GoToMeeting, GoToWebinar, GoToTraining, and OpenVoice. Any known issues effecting these products will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted. Please reach out to our Customer Support team at https://support.logmeininc.com/ if you have questions or need additional assistance.","activity_score":898,"headline":"GoToMeeting, GoToWebinar, OpenVoice","viewers_must_be_team_members":false,"ip_filters":null,"css_blues":"3498DB","time_zone":"UTC","notifications_reply_to_email":null,"notifications_email_footer":"You received this email because you are subscribed to GoToMeeting, GoToWebinar, GoToTraining, & OpenVoice's service status notifications.","allow_rss_atom_feeds":true,"hero_cover":{"updated_at":"2017-01-24T22:51:31.000+00:00","original_url":"//s3.amazonaws.com/statuspage-production/pages-hero_covers/original/721/lHqqU9KT8CqO8pFxfDMg","size":516847,"normal_url":"//s3.amazonaws.com/statuspage-production/pages-hero_covers/normal/721/lHqqU9KT8CqO8pFxfDMg","retina_url":"//s3.amazonaws.com/statuspage-production/pages-hero_covers/retina/721/lHqqU9KT8CqO8pFxfDMg"},"transactional_logo":{"updated_at":null,"original_url":"","size":null,"normal_url":"","retina_url":""},"favicon_logo":{"updated_at":"2013-08-09T22:13:42.000+00:00","size":1150,"url":"//s3.amazonaws.com/statuspage-production/pages-favicon_logos/original/721/stringio.txt"},"email_logo":{"updated_at":null,"original_url":"","size":null,"normal_url":"","retina_url":""},"twitter_logo":{"updated_at":null,"size":null,"url":""},"id":"kwzln7bn4hg8","organization_id":"hb8vltxs99cy"}},"components":[{"status":"operational","name":"GoToMeeting","created_at":"2013-07-23T21:23:07.136Z","updated_at":"2019-01-02T20:03:47.979Z","position":1,"description":null,"showcase":false,"id":"pdf0wl04vsfr","group_id":null,"page_id":"kwzln7bn4hg8","group":false,"only_show_if_degraded":false},{"status":"operational","name":"GoToWebinar","created_at":"2013-07-23T21:24:04.011Z","updated_at":"2019-01-02T20:03:47.999Z","position":3,"description":null,"showcase":false,"id":"xt19j7y58zrn","group_id":null,"page_id":"kwzln7bn4hg8","group":false,"only_show_if_degraded":false},{"status":"operational","name":"GoToTraining","created_at":"2013-07-23T21:24:12.695Z","updated_at":"2019-01-02T20:03:48.016Z","position":4,"description":null,"showcase":false,"id":"5r067p86tjb9","group_id":null,"page_id":"kwzln7bn4hg8","group":false,"only_show_if_degraded":false},{"status":"operational","name":"OpenVoice","created_at":"2013-08-06T23:55:21.608Z","updated_at":"2019-01-02T20:03:48.033Z","position":9,"description":null,"showcase":false,"id":"694pvc7qv094","group_id":null,"page_id":"kwzln7bn4hg8","group":false,"only_show_if_degraded":false}],"months":[{"name":"January","year":2019,"starts_on":2,"days":31,"incidents":[{"code":"2jsdgywk3bzj","name":"GoToMeeting, GoToWebinar, GoToTraining, OpenVoice - Issue resolved","message":"LogMeIn has confirmed that the identified issue has been resolved completely and all systems are operational at this time. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.","impact":"minor","timestamp":"Jan 2, 18:42 - 21:35 UTC"}]},{"name":"December","year":2018,"starts_on":6,"days":31,"incidents":[{"code":"p4mlhzcsh9hz","name":"GoToWebinar issue resolved","message":"LogMeIn has confirmed that the identified issue impacting some GoToWebinar customers who may have been experiencing problems with viewing and scheduling their webinars has been resolved completely and all systems are operational at this time. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.","impact":"minor","timestamp":"Dec 28, 11:53 - 13:41 UTC"},{"code":"v854p4908r84","name":"GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, GoToAssist Service Desk, GoToAssist Remote Support issue Resolved","message":"LogMeIn has confirmed that the issue impacting GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, GoToAssist Service Desk, and GoToAssist Remote Support customers who may have been experiencing problems with logging in has been resolved completely and all systems are operational at this time. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.","impact":"critical","timestamp":"Dec 13, 00:18 - 01:01 UTC"}]},{"name":"November","year":2018,"starts_on":4,"days":30,"incidents":[{"code":"lb81jkhpb1mp","name":"GoToMeeting, GoToWebinar, GoToTraining - Issue resolved","message":"LogMeIn has confirmed that the identified audio issue impacting some GoToMeeting, GoToWebinar, and GoToTraining customers has been resolved completely and all systems are operational at this time. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.","impact":"major","timestamp":"Nov 28, 16:20 - 19:42 UTC"},{"code":"q8pnm6f3bdft","name":"GoToMeeting, GoToWebinar, GoToTraining, OpenVoice - Issue Resolved","message":"LogMeIn has confirmed that the identified issue impacting some GoToMeeting, GoToWebinar, GoToTraining, OpenVoice customers who may have been experiencing problems with audio functionality has been resolved completely and all systems are operational at this time. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.","impact":"critical","timestamp":"Nov 20, 08:49 - 09:22 UTC"},{"code":"r54jhwfqj5mx","name":"[Scheduled] GoToMeeting, GoToWebinar Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 16, 01:31 - 03:30 UTC"},{"code":"2rnpy139z01b","name":"GoToMeeting, GoToWebinar, GoToTraining and OpenVoice issue resolved","message":"LogMeIn has confirmed that the identified issue impacting GoToMeeting, GoToWebinar, GoToTraining and OpenVoice customers who may have been experiencing problems with logging in has been resolved completely and all systems are operational at this time. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.","impact":"critical","timestamp":"Nov 8, 07:28 - 08:33 UTC"},{"code":"n2b2ddrckj2b","name":"GoToMeeting, GoToWebinar, GoToTraining, OpenVoice - Issue Resolved","message":"A small subset of GoToMeeting/Webinar/Training and OpenVoice customers would have had a degraded experience with audio. The symptoms would have included delayed join times, a 30-60 second silence, or a dropped phone call necessitating dialing in again. The issue began at approximately 4:36 PM UTC on Oct 31, 2018 and was resolved at the same day at approximately at 8:12 PM UTC. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.","impact":"minor","timestamp":"Nov 2, 01:04 - 01:04 UTC"}]}],"show_component_filter":true,"show_uptime_calendar":true,"component_filter":null,"start_time":"2018-11-01T00:00:00Z","end_time":"2019-01-31T23:59:59Z"}

Incident History