We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.
We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Posted May 15, 2020 - 10:36 UTC
Monitoring
Our engineers have corrected the issue and we are confirming that all services are functional.
Currently, we are seeing missing data as a result of this issue. Our engineers are working to restore this data. The time frame in which data is missing falls between 3:00 PM - 10:00 PM UTC
Thank you for your patience and understanding.
Posted May 14, 2020 - 22:10 UTC
Identified
Our engineers believe to have identified the issue and are now actively working towards a resolution.
We will provide another update shortly.
Posted May 14, 2020 - 21:55 UTC
Investigating
We are actively investigating reports that few GoToWebinar customers may see partial data for some of their GoToWebinar reports.